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Cookies Policy
Casumo holds licences from the Malta Gaming Authority (MGA/CRP/217/2012-05), the UK Gambling Commission (061549-R-336718-002), the Swedish Gambling Authority, and the Gibraltar Licensing Authority (RGL No. 126).
1. What are cookies?
Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and do not usually contain information that directly identifies you by name. Depending on how they are used, however, cookies may be linked with other information associated with your account, device or activity.
Casumo Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including remembering preferences, measuring website activity, helping to maintain security and understanding how visitors use online services.
Cookies can be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active can vary depending on its purpose and the settings of the website, service provider or browser.
First-party and third-party cookies
First-party cookies are placed by Casumo Casino or by a service operating on its behalf. Third-party cookies are placed by another organisation whose services may be used on the website. For example, third-party providers may support website analytics, security, advertising, payment processes or other technical functions. Casumo Casino does not control every third-party cookie, so you should review the relevant third party’s information for further details about its practices.
The availability and use of particular cookies may change as the website, its features and its service providers change. The names, duration and purposes of cookies may therefore vary from time to time.
2. Why we use cookies
Cookies may be used for a number of purposes. Some are necessary for the website to function and cannot be switched off through ordinary preference tools. Other cookies are optional and help Casumo Casino understand how visitors use the website or provide a more relevant online experience. Where required, optional cookies will be used in accordance with your choices and applicable privacy requirements.
- Strictly necessary cookies: These support core website functions, such as page navigation, secure areas, account access, session management and the delivery of requested services. Without these cookies, parts of the website may not operate correctly.
- Security and fraud prevention cookies: These help identify unusual activity, protect accounts and transactions, support verification processes and reduce the risk of misuse, fraud or other unauthorised activity.
- Functionality cookies: These remember choices you make, such as language, region, display preferences or other settings. They can make return visits more convenient and help provide features you have requested.
- Performance and analytics cookies: These collect information about how visitors interact with the website, such as pages visited, general traffic patterns, loading performance and error messages. The information can help improve design, content, navigation and reliability.
- Personalisation cookies: These may help remember interests or preferences and support a more tailored experience. Their use depends on the services available on the website and the choices you make.
- Advertising and measurement cookies: These may be used to measure campaigns, understand the effectiveness of promotional activity and, where permitted, present information that is more relevant to your interests. They may also help limit repeated advertisements.
- Responsible gambling and compliance cookies: These may support account controls, age and identity processes, safer gambling features, regulatory obligations and the proper operation of gambling services.
Cookies are not used to remove your responsibility to manage your account safely or to make informed decisions about gambling. You should always use the responsible gambling tools and information made available through the website and seek independent support if gambling is affecting your wellbeing or finances.
3. Information collected and how it is used
Depending on the cookie and the settings applied, information collected may include your device type, browser type, operating system, general location, language, referral source, pages viewed, links selected, session information, approximate visit times and interactions with website features. Technical information may also include an internet protocol address, device identifiers, cookie identifiers and information about errors or website performance.
This information may be used to keep the website available, remember settings, maintain security, prevent abuse, support account services, understand website use, improve content and features, assess marketing activity and meet legal or compliance obligations. Information collected through cookies may be combined with information provided when you create or use an account, where this is permitted and necessary for the relevant purpose.
Analytics information is generally used in aggregated or otherwise interpreted form to identify trends rather than to make decisions about individual visitors. However, some technical or account-related information may be associated with an individual account when this is necessary for security, service delivery, compliance or another legitimate purpose.
Casumo Casino may share relevant information with carefully selected service providers that help operate the website, provide security, analyse performance, deliver technical services or support lawful business functions. These providers may only use information for authorised purposes and are expected to handle it in accordance with applicable requirements. Information may also be disclosed where required by law, court order, lawful request or to protect rights, safety and the integrity of the service.
International services
Some technology or service providers may process information in countries outside Australia. Where this occurs, appropriate measures may be considered or applied as required by applicable privacy obligations. Further information about the handling of personal information is available in the Privacy Policy.
4. Managing cookies and your choices
You may be able to manage optional cookies through the website’s cookie preference tool. You can usually accept all available cookies, reject non-essential cookies or select individual categories, depending on the options presented. Your choices may be saved in a cookie or similar technology so that the preference tool does not ask you again during each visit.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or ask for permission before a cookie is stored. Information about these controls is normally available in the browser’s help or privacy settings.
- Open the privacy, security or settings menu in your browser.
- Review the available cookie, site data or tracking options.
- Choose whether to delete existing cookies, block future cookies or receive alerts before cookies are stored.
- If available, use the website’s cookie preference tool to select your preferred categories.
- Review your settings again if you use another browser, device or private browsing profile.
Blocking or deleting cookies may affect how the website works. For example, you may need to enter information again, some preferences may not be saved, account features may not operate as intended, and certain pages or services may be unavailable. Strictly necessary cookies may not be removable through the website’s preference tool because they are required to provide a function you have requested or to maintain security.
Changing your browser settings does not necessarily delete information that has already been collected before the change. It may also not prevent all forms of similar technology from operating. If you use more than one device or browser, you may need to apply your choices separately to each one.
Updates to this policy
This Cookies Policy may be updated from time to time to reflect changes to the website, technology, services, legal requirements or the way cookies are used. The updated version will be made available on this page, with the effective date or other notice where appropriate. You should review the policy periodically so you remain informed about current practices.
Questions and privacy requests
If you have a question about cookies, wish to understand how information is handled or want to make a privacy-related request, please use the contact or privacy request process provided on the website. Casumo Casino may need to verify your identity before responding to certain requests. Additional information about access, correction, deletion, complaints and other privacy rights is set out in the Privacy Policy.