100% match on your first deposit
Contact Casumo Casino
Casumo holds licences from the Malta Gaming Authority (MGA/CRP/217/2012-05), the UK Gambling Commission (061549-R-336718-002), the Swedish Gambling Authority, and the Gibraltar Licensing Authority (RGL No. 126).
How to get in touch
For support, send an email to support@casumo-casino.click. Please use the email address linked to your account where possible, as this can help the team locate your details and respond more efficiently. Support will review your message and may request additional information where needed to protect your account.
To help us understand your request and provide a useful reply, include your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in your message. A clear subject line can also help your enquiry reach the appropriate support team.
Common reasons to contact support
- Questions about registering, accessing or managing your account
- Identity checks and verification requirements
- Deposit or withdrawal questions
- Clarification about applicable bonus terms
- Technical problems, errors or website access issues
- Requests relating to responsible gambling, account limits or taking a break
Support will usually reply within 24 hours, although response times can vary depending on the nature and complexity of your enquiry. If your issue concerns a payment, verification check or technical problem, providing complete information at the outset may help avoid unnecessary delays. Please send one clear message about each issue and allow time for the team to review it before sending follow-up messages.