100% match on your first deposit
Responsible Gaming
Casumo holds licences from the Malta Gaming Authority (MGA/CRP/217/2012-05), the UK Gambling Commission (061549-R-336718-002), the Swedish Gambling Authority, and the Gibraltar Licensing Authority (RGL No. 126).
Gamble for entertainment
Online casino games are based on chance. The outcome of each game is random, and previous results do not influence future results. There is no reliable strategy that can guarantee a win. A loss cannot be recovered by continuing to play, and a win should not be treated as proof that future results will be favourable. Always consider the money spent on gambling as an entertainment expense.
Before opening a game, decide how much time and money you are comfortable spending. Only use money that is available after essential costs such as rent, mortgage payments, food, utilities, transport and other financial commitments have been covered. Never gamble with borrowed money, money needed for important expenses or funds set aside for someone else.
- Set a spending limit before you begin and do not increase it during a session.
- Set a time limit and take regular breaks away from the screen.
- Avoid gambling when you are upset, tired, stressed, lonely or under the influence of alcohol or other substances.
- Do not chase losses or try to win back money by placing larger or more frequent bets.
- Keep gambling separate from work, study, family time and other responsibilities.
- Treat wins as temporary outcomes, not as income or a financial plan.
- Do not borrow money or sell belongings to fund gambling.
- Remember that taking a break is always an available choice.
It can help to keep a simple record of deposits, withdrawals, playing time and overall spending. Looking at this information honestly may give you a clearer view of your gambling habits. If gambling is no longer enjoyable, or if it is affecting your finances, relationships or wellbeing, stop playing and seek support.
Tools to help you stay in control
Account controls can help you manage your gambling before it becomes a problem. Depending on the options available on your account, you may be able to set deposit, loss, wager or session limits, request a cooling-off period, take a temporary break or close your account. Limits are designed to support your decisions and should be set before gambling begins.
Set a limit before you play
Choose an amount and timeframe that fit comfortably within your personal budget. A limit should be based on what you can afford to lose, not on what you hope to win. Consider setting limits for both money and time. Once a limit is reached, stop playing and do not try to work around it by opening another account or using another person’s account.
Take a break
A cooling-off period or temporary break can provide useful space away from gambling. Use this time to review your spending, talk with someone you trust and consider whether gambling remains right for you. Do not ask for a break to be removed early or create a new account while a restriction is active.
Choose self-exclusion when needed
Self-exclusion is a stronger measure for people who want to stop gambling for a specified period or longer. If you request self-exclusion, access to gambling services may be restricted in accordance with the applicable process. Self-exclusion should be taken seriously. Do not attempt to bypass it, and do not gamble through another person’s account or another service.
If you need help using account controls, review the responsible gaming options available through your account or contact the operator through the available support channel. No single tool works for everyone, so choose the option that best matches your circumstances.
Recognising when gambling may be a problem
Problem gambling can develop gradually. Some people may not recognise the signs until gambling has affected their finances, health, relationships or everyday responsibilities. You do not need to wait for a serious crisis before asking for help. Early support can make it easier to regain control.
- Spending more time or money gambling than you intended.
- Trying to reduce or stop gambling but being unable to do so.
- Chasing losses or feeling pressure to win back money.
- Increasing bet sizes to feel the same excitement.
- Thinking about gambling throughout the day or planning activities around it.
- Hiding gambling, deposits, losses or account activity from family or friends.
- Borrowing money, missing payments or selling possessions because of gambling.
- Feeling anxious, irritable, restless, guilty or low when you are not gambling.
- Gambling to escape stress, sadness, boredom or other difficult feelings.
- Gambling affecting work, study, sleep, health or personal relationships.
- Returning to gambling soon after deciding to stop.
- Neglecting everyday responsibilities because of gambling.
If any of these signs feel familiar, stop gambling and consider taking a break or using self-exclusion. Tell a trusted person what is happening and ask them to help you stay accountable. A qualified gambling counsellor or health professional can provide confidential guidance and help you develop a practical plan.
If gambling is causing immediate financial, emotional or personal harm, seek urgent assistance from an appropriate emergency, health or crisis service in Australia. If you are concerned about your safety or the safety of another person, contact emergency services without delay.
Support for you and your family
Support is available for people who gamble as well as for partners, relatives, friends and other people affected by someone else’s gambling. Australian gambling support services can offer information, counselling and practical assistance. You can look for a service in your state or territory through official Australian health and community support resources. You do not have to deal with the situation alone, and you can ask questions before deciding what to do next.
Talking openly with someone you trust may help you identify patterns and create boundaries. You may wish to ask a trusted person to help monitor spending, hold a payment card temporarily, review household finances or support you during a break. Only share financial access in a way that is safe, voluntary and appropriate for your circumstances.
Our approach
Casumo Casino aims to provide clear responsible gaming information and tools to help players make informed choices. We may apply account checks, restrictions or other measures where required by applicable rules or where there are concerns about safe participation. These measures are not a substitute for personal limits or professional support.
Players are responsible for providing accurate information, following account rules and using available controls honestly. You must not allow another person to use your account, gamble on behalf of someone else or attempt to avoid a restriction. If your circumstances change, review your limits and consider whether continuing to gamble is appropriate.
For general information about responsible gaming, review the guidance and support options available through your account and reputable Australian support services. If you are unsure whether gambling is safe for you, the safest choice is to stop and seek advice before playing again.